Fee-for-Service vs. Value-Based Care

The fee-for-service (FFS) model has been the traditional reimbursement structure for the healthcare industry in the United States. Recent policy changes have shifted the focus to value-based care (VBC). Providers and healthcare organizations need to reorient their care to include cost-effective strategies to improving care outcomes.

What Is Fee for Service Care?

In the fee-for-service payment model, providers and healthcare organizations are reimbursed for each service or procedure provided for a patient. These reimbursements are set with a fee schedule established by the payor, typically an insurance company.

The FFS model has been the widely accepted payment model for U.S. healthcare. While it can work for some patients who require many procedures, fee-for-service has earned criticism for its focus on the volume of services rather than the quality of care. This model may incentivize providers and health systems to perform unnecessary procedures or services for the sake of increasing reimbursements.

With high healthcare costs in the United States, the FFS model has slowly lost popularity. In 2022, healthcare spending averaged about $13,493 per person. On top of the general cost of healthcare, U.S. citizens also contribute tax dollars to Medicare. In 2022, Medicare spending totaled $944.3 billion.

There’s more to the FFS problem than just high costs and the financial strain it puts on patients. Critics of the FFS model argue it leads to a high administrative burden for healthcare providers as they attempt to keep up with the billing and claims processes. Fee-for-service care can also incentivize reduced care coordination with other providers as physicians want to ensure reimbursements for their practice.

What Is Value-Based Care?

The value-based care model hinges on reimbursing providers based on the quality and effectiveness of care. There are various types of value-based care models that determine how reimbursements are distributed by a payor. For example, providers might receive a share of cost savings based on the expected cost of a patient’s services. More effective care often helps to reduce costs, and providers benefit from what was saved.

Recent studies on the value-based care model in action, such as Accountable Care Organizations (ACOs), have shown the impact this approach can have on costs. In 2021, the Medicare Shared Savings Program (MSSP), the largest AOC in the U.S., achieved $1.66 billion in Medicare savings.

Many hospital systems, multi-specialty practices, and primary care providers are shifting to value-based care reimbursement models to focus on the opportunity for long-term cost savings. This payment model also improves patient outcomes and overall satisfaction levels, ultimately improving population health and boosting a facility’s reputation. Additionally, value-based care encourages greater collaboration among care providers to connect patients to the most effective form of care.

Key Differences Between Fee-Based and Value-Based Care

The differences between these two payment models can be captured in three core categories:

  • Payment structure: In fee-for-service, payors reimburse providers based on the number of services provided. In value-based care, reimbursements are calculated based on care outcomes and the reduced costs that occur from these improved outcomes.
  • Focus: The fee-for-service model has a clear quantity focus, with the number of services having a direct impact on reimbursements. Value-based care takes a more subjective, quality-based approach.
  • Incentives: Based on the payment structures and priorities of these two care models, the incentives are drastically different. In fee-for-service, providers are incentivized to provide as many services as possible to maximize reimbursements. Value-based care incentivizes efficiency and care effectiveness, encouraging providers to connect with other providers, implement preventive care, and develop a clear understanding of patients’ needs.

The Transition From Fee-for-Service to Value-Based Care

The Centers for Medicare and Medicaid Services (CMS) and the Affordable Care Act (ACA) have been significant players in the push for value-based care. Many providers are transitioning from FFS to VBC to align with these governing bodies, while others are interested in the reduced operating costs that come with VBC.

Common challenges of this transition include:

  • Payment reconciliation: Providers must shift their focus from individual patients to population health management, making payment reconciliation more layered.
  • Care coordination: While FFS pushes for multiple services with a single provider, VBC requires more effective care with the right people. Providers need to develop collaborative strategies to communicate care plans and deliver the care patients need.

Helpful tips for managing the transition include:

  • Create performance measures: When implementing value-based care, it’s essential to remain aware of patient progress and outcomes. Providers require strong performance metrics to track this progress and ensure improved outcomes. Working together to establish these metrics in alignment with incentives can be a valuable step in the transition to VBC.
  • Educate staff: Everyone involved needs to be aware of the new care model and how it affects processes. Performance metrics are helpful in this area for creating a shared goal and keeping staff aligned.
  • Collaborate with payors: Connecting with insurers and creating your VBC goals helps providers establish clear incentives and gain a strong understanding of how reimbursements will be paid.

Choose Physicians Who Deliver Value-Based Care

First Docs participates in ACOs to deliver VBC. The core of the ACO model relies on a committed group of healthcare providers who coordinate high-quality care for Medicare patients. First Docs physicians can play a role in these organizations to align with patient-centered care initiatives and support chronic care management, increased care coordination, improved preventive care, population health management, and beyond.

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